The article describes how to access and manage Admin and User quarantine areas in HostPilot.

Admin and User quarantine areas are two separate spaces that store users' quarantined messages. A message is routed either to Admin or User quarantine area depending on the spam policy on the account.

Admin quarantine

As an account administrator, you can access Admin email quarantine area by logging into HostPilot > Services > Email Security > Settings > Admin quarantine. It will redirect you to the Admin portal where you can manage quarantined emails that were not sent to the end-users. 

Read the Knowledge Base article on Email Security: Admin Quarantine Management In HostPilot® Control Panel for more information.

User quarantine

To access User quarantine, navigate to HostPilot > Services > Email Security > Settings > User quarantine:

You will be redirected to a separate web app.

Read the Knowledge Base article on Email Security: User Quarantine Management In HostPilot® Control Panel for more information.