Intermedia Bring Your Own Phone (BYOP) feature provides the ability to supply your own SIP devices for use with Intermedia’s Hosted PBX service.  This feature may also be utilized to successfully configure SIP phones, SIP softphones and other SIP devices, such as paging units, for use with Intermedia Hosted PBX service. 

Note: A single Anyphone line has a maximum concurrent call capacity of 4 calls. Hardware capacity should also be taken into consideration. This means that 16 line phone will only be able to have 4 concurrent calls, 2 line phone - 2 concurrent calls, 8 line phone - 4 concurrent calls.

The greatest amount of freedom and access to device configurations are attained with Intermedia’s AnyPhone BYOP, which is available to any SIP enabled telecommunications device that is not listed on Approved Phone and Equipment list below:

  • Cisco SPA112
  • Cisco SPA232D
  • Cisco SPA302D
  • Cisco SPA303
  • Cisco SPA504G
  • Cisco SPA525G2
  • Polycom IP331
  • Polycom IP7000
  • Polycom IP335
  • Polycom VVX300
  • Polycom IP550
  • Polycom VVX310
  • Polycom IP560
  • Polycom VVX400
  • Polycom IP650
  • Polycom VVX410
  • Polycom IP5000
  • Polycom VVX500
  • Polycom IP6000
  • Polycom VVX600
 

Obtaining SIP Credentials

Once your account has been created with an AnyPhone BYOP device, or your device has been added to your existing account, you may log into the HostPilot End User Control Panel and retrieve your device’s SIP credentials.  These credentials are required in order to make your CyberData device register with your Hosted PBX service.  To find your credentials:

  1. Log into HostPilot
  2. Under the Users & Services section, click on Voice Services

login 

  1. Select the Numbers & Extensions tab and locate your SIP device by looking for a device type, Extension number or specific DID.  A paging device will be provisioned with a device Type of ‘Generic SIP Paging (AnyPhone)’ making it easier to spot.  Once located, click on the phone number for the device.

Sip Paging 

 

  1. Click on the SIP Configuration tab to locate your SIP credentials

credentials  

Once you have located your device’s credentials, you will need to manually transcribe them into the administrative web interface for your CyberData device. 

 

The CyberData preferred codec is G.711.  Intermedia’s network supports G.711 uLaw, and our recommendation is to set the Preferred Codec on your SIP Configuration tab to G.711 to match the CyberData paging device preference.  This setting will help ensure higher quality and more legible pages through your paging devices.

 G.711

Note: After saving a codec change on the SIP Configuration tab, it is very important to power cycle your CyberData device.

The Paging Enabled checkbox controls whether this paging device may be added to a Hosted PBX Paging Group.  Hosted PBX has a built-in paging feature which sends pages to devices via direct SIP INVITE messages and utilizes auto-answer paging options.  CyberData paging speakers may work in this capacity and if you would like to include them within Hosted PBX Paging Groups, check this option. 

Creating Hosted PBX Paging Groups

If you wish to add a CyberData paging device into a Hosted PBX paging group:

  1. Click on the Groups section

groups

 

  1. The Groups section will open, and display all current Groups of all types.  Your Hosted PBX service automatically comes with one paging group pre-configured, named ‘All Page’, which includes all of your devices.  The group number is 9100.

Paging

 

  1. Dialing the ‘All Page’ group number of 9100 from any of your phones will send a page to all of your provisioned devices that are currently powered on and registering with your Hosted PBX service.
  2. Your devices may be included within multiple Hosted PBX paging groups.  To create a group, click on the Create new group button.

 create new group

  1. The new group dialog will open.  Select the Paging group radio button, and provide a Group Name.  When finished, click the Create Group button.

new group 

  1. Once the paging group has been created, you may now choose which phones and devices you wish to include in the group.  Use the drop down menu to choose those devices, and click the Add button for each device.

Members 

  1. Each device automatically saves within the paging group when added.  Once finished adding devices to your paging group, the group is ready to use. 

 

  1. Take note of your new group’s Group Number.  This may be found on the group’s General tab.  This Group Number is the 4-digit number you must dial from your phones to send a page to the devices in this page group.

Group # 

 

Configuring the v3 Paging Server

The CyberData V3 VoIP Paging Server enables users through a single SIP phone extension, to access multiple zones for paging in a VoIP network and to connect to legacy analog overhead paging systems.   Configuration is achieved via an intuitive web-based graphical user interface.  The v3 Paging Server may be connected via analog or IP, per the diagram below.

Paging server 

To begin setting up your v3 Paging Server, ensure you have:

  • Connected the Paging Server to your network
  • Provided power to the Paging Server
  • Provided an IP address to the Paging Server via DHCP

Once your Paging Server has an IP address, you may use CyberData’s VoIP Discovery Utility which can be downloaded from CyberData’s website.  Run the utility and Scan for your Paging Server.  Once located, highlight the device and click the Launch Browser button to log into the web user interface.  Refer to your CyberData documentation for the default login and password.

Login 

Before proceeding, it is recommended to verify your device is utilizing the latest firmware version.  The firmware version may be read on the Home page of the user interface.

Firmware 

Check the CyberData website for the latest firmware version.  Download and update the firmware via the Update Firmware section in the user interface if necessary.

Once your firmware version is verified, proceed to the SIP Config section to begin entering your  Hosted PBX SIP credentials.  Utilize this reference table below to assist with terminology differences.

 

 Credential Name

CyberData Credential Name

SIP User Name

SIP User ID

SIP Authorization ID

Authenticate ID

Password

Authenticate Password

Domain

SIP Server

 

In addition to the SIP credentials provided by Intermedia, we recommend the following additional settings.

SIP Configuration Tab

Setting

Remote SIP Port

6060

Local SIP Port

6000 + extension **

Re-registration Interval

30

Device tab

Setting

Bypass DTMF menus (go straight to page)

Enabled

 

** Some routers may have difficulty handling requests that return to the same IP address and Port for multiple SIP devices.  We recommend setting each SIP device with a unique Local SIP Port, and our preferred method is to match the value of your SIP User Name supplied by Intermedia’s Hosted PBX.  I.E. your extension is 112, your Local SIP Port becomes 6000 + 112 = 6112.

When complete, click the Save button.  Your SIP Config should be similar to the following:

 

Once verified, click the Reboot button.  Your Paging Server should reach out to Intermedia’s network and achieve successful registration when it powers up.  Registration status may be confirmed on either the Home or SIP Config tabs of the user interface.

 

Once registered, your Paging Server will receive inbound calls placed to the 10-digit number, or 3-digit extension assigned by your Hosted PBX service.

Configuring the v2 Overhead Speaker

The CyberData SIP-enabled IP Version 2 IP Speaker is a Power over Ethernet (PoE 802.3af) VoIP mass notification device with network-controlled speaker volume, simultaneous SIP and priority-based multicast streaming, and integrates with both the CyberData Wall Mount and the CyberData Wall Mount Clock Kit.  In a non-SiP environment, the speaker is capable of broadcasting audio through multicast and can work in conjunction with the CyberData Paging Server.

 

To begin setting up your Ceiling Speaker,  ensure you have:

  • Connected the speaker to your network
  • Provided power to the speaker
  • Provided an IP address to the speaker via DHCP

Once your speaker has an IP address, you may use CyberData’s VoIP Discovery Utility which can be downloaded from CyberData’s website.  Run the utility and Scan for your speaker.  Once located, highlight the device and click the Launch Browser button to log into the web user interface.  Refer to your CyberData documentation for the default login and password.

login  

Before proceeding, it is recommended to verify your device is utilizing the latest firmware version.  The firmware version may be read on the Home page of the user interface.

config 

Check the CyberData website for the latest firmware version.  Download and update the firmware via the Update Firmware section in the user interface if necessary.

Once your firmware version is verified, proceed to the SIP Config section to begin entering your Hosted PBX SIP credentials.  Utilize this reference table below to assist with terminology differences.

Intermedia Credential Name

CyberData Credential Name

SIP User Name

SIP User ID

SIP Authorization ID

Authenticate ID

Password

Authenticate Password

Domain

SIP Server

 

In addition to the SIP credentials provided by Intermedia, we recommend the following additional settings.

SIP Configuration Tab

Setting

Remote SIP Port

6060

Local SIP Port

6000 + SIP User Name **

Re-registration Interval

30

 

** Some routers may have difficulty handling requests that return to the same IP address and Port for multiple SIP devices.  We recommend setting each SIP device with a unique Local SIP Port, and our preferred method is to match the value of your SIP User Name supplied by Intermedia’s Hosted PBX.  I.E. your SIP User Name is 112, your Local SIP Port becomes 6000 + 112 = 6112.

When complete, click the Save button.  Your SIP Config should be similar to the following:

config 

Once verified, click the Reboot button.  Your Ceiling Speaker should reach out to Intermedia's network and achieve successful registration when it powers up.  Registration status may be confirmed on the Home tab of the user interface.

regstration 

Once registered, your Ceiling Speaker will receive inbound calls placed to the 10-digit number, or 3-digit extension assigned by your Hosted PBX service.