Hosted PBX 2.0 users may use a star code to send a call directly to another extension's voicemail box.

Note: Using this feature will bypass the custom greeting recorded on that extension.

How To:

  1. When on a phone call, press the "Transfer" soft-key. You must conduct a "Blind" call transfer. Conducting a "consultative" or "attended" transfer will not work. If you're unsure how to conduct a call transfer, refer to your phone's Owner's Manual.
  2. Dial *99<extension number> and complete the transfer.
  3. The caller will be sent directly to that extension's voicemail.

Related Articles:

Owner's Manuals