To allow webcam and microphone permissions in Chrome:

  1. Click the camera icon (it may have a red X on it) in the right side of the URL bar
  2. Select to Always allow our meeting url to access your camera and microphone
  3. Click the Done button
  4. Refresh the webpage

You may also manually check or add exceptions in your Chrome browser Settings. This is for Chrome 59 and above:

  1. Go to the Settings menu - in Chrome paste this into your URL bar: chrome://settings/content
  2. Click on either Mic or Camera to check your settings:
    chrome

If you do not see our service listed, it is likely that you did not allow access your mic or cam. Follow the instructions above to allow these.