This article described usage charges, fees, and surcharges, outside of the monthly recurring charge for Intermedia Unite Voice Services. The following topics are covered in this article:

 

Toll-Free Numbers    

Toll-Free number packages with buckets and overage charges:

Toll-Free Number packages   

Overage charge

Toll-Free Number (pay per use)

$0.039

Toll-Free Number (500 min)

$0.039

Toll-Free Number (1,000 min)

$0.038

Toll-Free  Number (2,500 min)

$0.035

Toll-Free Number (5,000 min)

$0.031

Toll-Free Number (10,000 min)

$0.030

Toll-Free Number (25,000 min)

$0.028

Toll-Free Number (50,000 min)

$0.026

Toll-Free Number (100,000 min)

$0.024

Toll-Free Number (225,000 min)

$0.022

Inbound calls to Toll-Free numbers are charged a 30-second minimum with 6-second increments thereafter. 800, 888, 877 numbers are charged on inbound calls only, except that fax forwarding and international calls are charged separately when available.

Toll-Free rates for calls coming from outside the Continental United States:
Calls originating from Canada, Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands or other nearby island groups will have special, higher, per minute rates that will vary by each of these regions. For more information on these rates, click here.

 

Conferencing Usage

Conference bridge packages with buckets and overage charges:

Conference Bridge packages 

Overage charge

Conference Bridge (200 min)

$0.039

Conference Bridge (700 min)

$0.039

Conference Bridge (1200 min)

$0.038

Conference Bridge (2700 min)

$0.035

Conference Bridge (5200 min)

$0.031

Conference Bridge (10200 min)

$0.030

Conference Bridge (25,200 min)

$0.028

Conference Bridge (50,200 min)

$0.026

Conference Bridge (100,200 min)

$0.024

Conference Bridge (225,200 min)

$0.022

Inbound calls to a Conference Bridge are charged at a minimum of 10 minutes per participant and in 30-second increments thereafter. Conference calling rates apply to use of Scheduled and Reservationless conferencing features.

Rates are typically the same for outbound conference calling as for inbound conference calling. Conference calls connected through international pilot numbers are charged the same rates as if the toll-free conference account had been called directly.

  

Cloud PBX Resource Usage

Other features with buckets and overage charges:

Cloud PBX packages

Cloud PBX Resource Line  (300 min)

Cloud PBX Resource Line  (pay per use)

Cloud PBX Fax Line (300 min)

Cloud PBX Fax Line (Pay per use)

  

Fees & Surcharges

General usage and per call fees:

Fee Type

Fee Charge

Inbound Toll-Free Usage $/min (from AK/HI/PR/USVI)

$0.190

Inbound Toll-Free Usage $/min from CAN

$0.080

Payphone Surcharge $/call

$0.650

Directory Assistance Call $/call

$1.250

Non-TF domestic usage for metered SKUs (overage)

$0.036

 
Payphone Surcharge

Calls identified as "Payphone" refer to calls originating from a pay phone. In the Telecommunications Act of 1996, Congress required service providers to track and compensate payphone companies for calls originating from pay telephones to toll-free numbers. To comply with this, Intermedia assesses a per call service charge for all calls made from a payphone to a toll-free Intermedia number. The charge is in addition to normal usage charges and currently is 65¢ per call. This rate may change without notice to comply with regulatory changes.