This article described usage charges, fees and surcharges besides monthly recurring charge for Hosted PBX and other Voice Services.

  

Toll Free Numbers    

Toll free number packages with buckets and overage charges:

Toll Free Number packages   

Overage charge

Toll Free Number (pay per use)

$0.0390

Toll Free Number (500 min)

$0.0390

Toll Free Number (1000 min)

$0.0380

Toll Free  Number (2500 min)

$0.0350

Toll Free Number (5000 min)

$0.0310

Toll Free Number (10000 min)

$0.0300

Toll Free Number (25,000 min)

$0.0280

Toll Free Number (50,000 min)

$0.0260

Toll Free Number (100,000 min)

$0.0240

Toll Free Number (225,000 min)

$0.0220

 Toll-free calls are charged a 30-second minimum with 6-second increments thereafter. 800/888/877 Numbers are charged on inbound calls only, except that fax forwarding and international calls are charged separately when available.

Toll-Free Rates for Calls Coming from outside the Continental United States
Calls originating from Canada, Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands or other nearby island groups will have special, higher, per minute rates that will vary by each of these regions. For more information on these rates, click here or contact a customer representative at1-877-880-0055 for additional pricing information.

 

Conferencing Usage

Conference bridge packages with buckets and overage charges:

Conference Bridge packages 

Overage charge

Conference Bridge (200 min)

$0.0390

Conference Bridge (1200 min)

$0.0380

Conference Bridge (2700 min)

$0.0350

Conference Bridge (5200 min)

$0.0310

Conference Bridge (10200 min)

$0.0300

Conference Bridge (700 min)

$0.0390

Conference Bridge (25,200 min)

$0.0280

Conference Bridge (50,200 min)

$0.0260

Conference Bridge (100,200 min)

$0.0240

Conference Bridge (225,200 min)

$0.0220

Conference calls are charged at a minimum of 10 minutes per participant and in 30-second increments thereafter. Conference calling rates apply to use of Scheduled and Reservationless conferencing features. Rates for conference calling vary, depending on monthly minimum usage commitments and whether you have a conferencing-only account (e.g. SmartConference), or are using conferencing as part of your other Intermedia services (e.g. SmartNumber).

Rates are typically the same for outbound conference calling as for inbound conference calling. Conference calls connected through international pilot numbers are charged the same rates as if the toll-free conference account had been called directly.

  

Cloud PBX Resource Usage

Other features with buckets and overage charges:

Cloud PBX packages

Cloud PBX Resource Line  (300 min)

Cloud PBX Resource Line  (pay per use)

Cloud PBX Fax Line (300 min)

Cloud PBX Fax Line (Pay per use)

  

Fees & Surcharges

General usage and per call fees:

Fee Type

Fee Charge

Inbound Toll Free Usage $/min (from AK/HI/PR/USVI)

$0.190

Inbound Toll Free Usage $/min from CAN

$0.080

Payphone Surcharge $/min

$0.650

Directory Assistance Call $/call

$1.250

Non-TF domestic usage for metered SKUs (overage)

$0.036

 
Payphone Surcharge

Calls identified as "Payphone" refer to calls originating from a pay phone. In the Telecommunications Act of 1996, Congress required service providers to track and compensate payphone companies for calls originating from pay telephones to toll-free numbers. To comply with this, Intermedia assesses a per call service charge for all calls made from a payphone to a toll-free Intermedia number. The charge is in addition to normal usage charges and currently is 65¢ per call. This rate may change without notice to comply with regulatory changes.