Q: When I'm trying to log in, it just sits on looking for the Intermedia AnyMeeting App.
A: If this is a first installation on machine and if it sits for more than couple of minutes, try the following steps:
- Close your web browser.
- Check any anti virus or firewall software to ensure it is not blocking the Intermedia AnyMeeting.
- Make sure that any pop up blockers are turned off.
- Open a new web browser (IE, Edge, Safari, Firefox) and try again
If the application has already been installed, navigate to Start (Windows) or App Finder (Mac) and open the application directly.
Q: Does the application make me install it every time?
A: Once the application is installed, it can be used anytime.
Application can be found the following locations:
Q: If I log in from browser it asks me to install the application again.
A: If you choose to log in from your web browser instead of through the application, your web browser will try to locate the installed application and pop-up message asking to run the application will appear. (Example show is Windows Edge web browser)
If there are no pop-ups and it is asking to install the application, open the application directly from Start Menu or Finder as shown above.