February 6, 2020 – Contact Center Express Subscriptions

  • Contact Center Express now has a new Subscriptions tab. Contact Center Express subscription could be purchased and assigned touUsers allowing them to become agents/managers of CCE Group. Read the Knowledge Base article on Contact Center Express Intermedia Unite Subscription for more information

February 5, 2020 – Desktop phone updates

  • New firmware has been  released for Yealink T4S desk phones in both Cloud PBX 2.0 and Intermedia Unite. This includes T42S, T46S, T48S
  • Support for the Polycom VVX311 and VVX411 has been added to Intermedia Unite to help facilitate Cloud PBX 2.0 to Intermedia Unite migrations. These phones are supported by Enhanced BYOP only and Intermedia will not be selling these devices

February 4, 2020 – Contact Center account provisioning in HostPilot

  • Contact Center Pro & Elite account now can be created from HostPilot. Contact Center Pro & Elite users can also be created from HostPilot. Read the Knowledge Base article on Contact Center Pro/Elite in HostPilot for more information.

January 28, 2020 – Intermedia Unite Desktop App Update

December 18, 2019 - Intermedia Unite Desktop App Update

December 4, 2019 – Intermedia Unite Desktop App Update

November 6, 2019 – Intermedia Unite App Update

October, 29 - SecuriSync Device Access Policy

October 23, 2019 – Intermedia Unite App Update

October 10, 2019 - Intermedia Unite App Update

October 9, 2019 - 2.53 SecuriSync Release Notes

September 25, 2019 - Call Recording Updates

September 9, 2019 - Intermedia Unite Chrome Extension

August 14, 2019 - Intermedia Unite App Update

June 25, 2019 - Intermedia Unite Auto Attendant update

June 5, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite Auto Attendant update

March 25, 2019 - Intermedia Unite App Update

March 25, 2019 - New Tool for Provisioning Multiple Intermedia Unite Users

March 12, 2019 – New SecuriSync features

February 27, 2019 - Intermedia Unite Desktop App Update

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

November 15, 2018 - Intermedia Unite 2.0 release

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.