This article applies to Intermedia Hosted Exchange Customers only. There is no installation to be performed by you as an Administrator or User as it is automatically provisioned.

Important: if you are using Office 365 hosted on your own, use the following guide to install the Outlook Add-in as an Administrator:

  • Click here for Admin Guide

Q: Are there any requirements for using the Outlook Add-in?

A: Yes.

  • Windows 7 and 10:
    • Outlook 2013 / 2016
  • MAC:
    • OS X 10.10 or later
    • Outlook 2016
  • Hosted Exchange Server 2013 or higher as a service on your account

Q.  How do I get the add-in?

A: If you have Hosted Exchange and Intermedia AnyMeeting with us then you will automatically be provisioned the Outlook Add-in. Just open Outlook or OWA and the add-in will be there.

Q: Are there any other known issues?

A: There are 2 known issues with OWA (Outlook Webmail):

  • Currently, the Outlook Webmail version is supported on Safari 11 or higher. You will need to ensure Safari is up to date
  • At this time, OWA 2016 is supported. OWA 2013 will offer the calendar option only