Dial by Name Directory - Unite

Step 1:

Log into host pilot ; owa.intermedia.net <for admins>

Step 2:

Click on Voice services

Step 3:

Click on Auto Attendant section once you are logged into Host Pilot

Step 4:

Next click on the desired auto-attendant to turn on the feature for dialing from the directory

On the section called Dial by Extension , please tick enable, this is set to enable by default.