As a Meeting Pro or Webinar Pro subscriber, you are offered Live Chat with Click to Call phone support directly from your Intermedia AnyMeeting Account Manager and inside your Meeting or Webinar.

(Not offered on Starter or Meeting Lite)

You can receive Live, on the spot support with your live event.  Only you will see the chat window (unless you are screen sharing at the time).

Simply click on the Live Support button either on your Account Manager or in your live event.

Once you begin chatting, you will see the Call Me button:

chat1

Here you may select whether to speak to Support via telephone or computer audio:

chat2

Live Support is available Mon-Fri from 9am to 9pm Eastern.