As a Meeting Pro or Webinar Pro subscriber, you are offered Live Chat with Click to Call phone support directly from your Intermedia AnyMeeting Account Manager and inside your Meeting or Webinar.  (Chat is not offered on Starter or Meeting Lite)

AnyMeeting Live Support is available Mon-Fri from 9am to 9pm Eastern.

From your Account page, click the Live Support button on the upper right shown during Live Chat hours:

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To receive Live, on the spot support within your live event, click on the Help Menu as shown below.  Only you will see the chat window (unless you are screen sharing at the time).

Chat is Online:

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Chat is Offline:

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Once you begin chatting, you will see the Call Me button:

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Here you may select whether to speak to Support via telephone or computer audio: