You may start a new call by clicking on phone icon in Contacts section to dial someone from your contact directory, or navigating to Dial Pad.

iOS:

iOS: start a new call

Android:

Android: start a new call

Note: On Android if you start entering phone or extension number in the Dial Pad, Intermedia Unite Mobile app will search for the results if the contact exists in your contact directory.

Important technical consideration: 

  • For all Android devices currently using connection service (starting from API level 23, Android 6.0) there is currently a possibility to have multiple ongoing calls only from a single application.

  • This specifically means that a user cannot have simultaneous ongoing calls from GSM & Intermedia Unite apps or from multiple 3rd party apps (like Skype & WhatsApp, etc). For more information on limitations, read the following Android Developer article.

  • This is the system-level limitation, not related to a specific calling app. For example, GSM call will be forced to end when Intermedia Unite incoming call arrives and is answered.

  • Intermedia Unite Mobile app does not allow to make calls to 911.