This article explains presence statuses and describes how presence functionality works for different versions of Intermedia Unite application.


Presence features within Intermedia Unite help to indicate which of co-workers are available for collaboration and communication.

Your presence status is displayed on the profile picture in the left bottom corner of the app. 


Depending on the type, presence statuses could be changed manually or automatically:

available Available Automatically or Manually:  when a user is available to chat or talk on the phone
away Away Automatically: when a user locks their computer or we detect no activity on the desktop for 3 min
busy Busy Manually: when a user wants to indicate to others that they are busy and may not respond right away
offline Offline

Automatically: when a user’s desktop goes offline

on call On a Call/In a meeting

Automatically: when a user is on a call or is in a Intermedia AnyMeeting

ScreenShare Screen Sharing Automatically: when a user is performing a screen share in the Intermedia AnyMeeting

Note: Screen Sharing status will disable call and chat notifications. Also, all of the away-type statuses will show since when the person is unavailable in a format "Away since". If the person is away since yesterday, it will the date.  

Users can manually toggle their presence by clicking on the presence icon.