This article provides an overview of contacts management features in Intermedia Unite mobile application.

Contacts tab allows you to:

Review Contacts list

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Tap Conference bridges at the top of the screen. Tap Intermedia Unite logo at the top of the screen and then tap Conference Bridges option.
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Intermedia Unite Mobile App provides the following types of contacts: 

  • Business
  • Personal
  • Conference Bridges 
    You might add information about your Conference Bridge and it will be stored in the app as a special type of contact.

 Read the Knowledge Base article on Intermedia Unite Apps: Contacts Types for more details on Contacts.

Create Personal contact

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Add contact Add Contact iOS

This will open your device Address book and contact will be added both to your device and to Intermedia Unite Mobile app. 

To sync contacts which already exist on your mobile device to your Intermedia Unite mobile application the app access should be allowed during initial installation when prompted. If you wish to do this in retrospect then you can change permissions for app under your device settings. If this is not allowed on your device you must fully uninstall the application and install it again to have option to modify app access to your local contacts.

Contacts created on your Mobile device could be synchronized to all your Intermedia Unite apps. Refer to the Knowledge Base article on Sync Contacts From Mobile for the step-by-step instructions.

Review Contact information

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Note: if a contact has several numbers you may want to default one of them by tapping Set Primary selection on the contact information tab.

Add Contacts to favorites

Contacts added to Favorites will be displayed on top of the contact list on the Contacts tab.

Note: once One-on-One Chat is marked as Favorite in Desktop app, user with whom you have that conversation will be displayed as Favorited on Contacts tab in Mobile application. At the same time, One-on-One Chat itself and Group chats marked as Favorite in Desktop app will not be prioritized on Chats tab in Mobile application. 

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    Add Conference bridge

    You will need to enter the following information:

    • Name
    • Phone Number
    • Conference code
    • Host ID
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    Call a Contact

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    Start a chat with a Contact

    Intermedia Unite chat could be started with Business Contacts who have Voice Services activated.

    Android iOS
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    With all other Contacts types, who have at least one phone number added, you could initiate SMS conversation within Intermedia Unite app. Read SMS Feature Overview article for more information.

    Search Contacts

    Contact could be looked for using the various criteria: name, phone number, e-mail, department, office, etc.

    Android iOS
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