You can upload a new profile picture in the Intermedia Unite Desktop Application. The picture will appear in the Intermedia Unite and other services that are synced with the user account in the Control Panel (My Services, Intermedia AnyMeeting, Outlook, etc).


  • Pictures can be in JPG/JPEG/PNG format
  • Picture size should be less than 10 MB
  • Any side should be bigger than 96 px. You would be able to crop the image during the upload
  • If the option Upload Photo is not visible, update My Services Permissions for a user. General profile settings (except password) can be changed to Full Control. You can find these settings under Users > User in question > User info > Set user permissions

Note: Profile pictures are synchronized every 15 minutes. You will see your new profile picture on this device instantly, other devices will be updated in the 15 minutes period. Due to technical reasons, Outlook profile picture might take more time to synchronize.

How to update the profile picture

  • Open Settings
  • Click on the profile picture above your name
  • Choose the image your collaborators will see in chats, meetings and calls
  • Choose the preferred crop area and click Accept