What is an Intermedia Unite Subscription and how do I manage it?

An Intermedia Unite (Unified Communications) subscription includes Intermedia Unite (with Chat and SMS availability), SecuriSync and Intermedia AnyMeeting services. Each user needs one license from the Intermedia Unite Subscription to use Intermedia Unite.

In order to manage subscriptions you need to login to HostPilot with your administrator's credentials and navigate to Services > Unite > Subscriptions

Manage Subs

Intermedia Unite Subscription Types

There are three Subscription types for Intermedia Unite:

  • Intermedia Unite Pro: includes Cloud PBX with unlimited local and long distance calling, connection to up to 5 devices, Chat, File Sharing (10 GB/user), Intermedia AnyMeeting (100 web participants per meeting). 1 license is required for each Intermedia Unite user in the organization. 
  • Intermedia Unite Essentials: includes Cloud PBX with unlimited local and long distance calling, connection to 1 device, Chat and Intermedia AnyMeeting (4 web participants per meeting). 1 license is required for each Intermedia Unite user in the organization. Polycom VVX 150 or Yealink T40G phone only.  
  • Intermedia Unite Enterprise: includes Cloud PBX with unlimited local and long distance calling, connection to up to 5 devices, Chat, File Sharing (10 GB/user), Intermedia AnyMeeting (200 web participants per meeting). 1 license is required for each Intermedia Unite user in the organization.

Subscriptions

Note: for unassigned purchased subscription licenses taxes are calculated on base of the Main Location address.

Purchasing Additional Subscription licenses

In the Subscriptions section, you can purchase additional new licenses by increasing the number of licenses in the corresponding field.

Purchase new

After clicking Save changes, the charge confirmation notification window will appear. Click Confirm to proceed.

Confirm

Each purchased subscription generates a rebate that can be used as an individual discount on many top-of-the-line devices and can even be redeemed to obtain free devices with certain promotions. Read the Knowledge Base article Managing Device Rebates In Intermedia Unite for more information.

Note: newly purchased licenses are free for the first 7 days. The first-month charge will be prorated according to the date of purchase.

Reducing Subscription Licenses

To reduce the number of available licenses, navigate to Services > Unite > Subscriptions. Reduce the number of licenses and click Save changes.

Reduce licenses

 Important: any used rebate associated with the Subscription license will result in a financial penalty if the Subscription license was purchased less than 12 months ago.

Buying subscriptions at various times creates rebates with the different exhaustion dates. When subscriptions number is being reduced, the system tries to find the rebate that can be cancelled without penalties to cancel it. If no such rebates found, the system will cancel the rebate that has been used the most time ago to minimize the penalty.