Overview

Typically, the call flow implemented for after-hours will send a caller to a pre-recorded holiday message (usually prompt #114). The holiday prompt can be recorded as a generic message that will play for all holidays, or as a customized message that is re-recorded prior to each holiday. To listen or to re-record your existing holiday message, please look up the prompt number and use the dial-in recording studio. The holiday system check takes precedence over other system checks; bulletins and after-hours messages will not play during a specified holiday.