To upload a profile picture to an Agent’s account:

  1. Navigate to Configure > General > Agents.  Choose a Team if needed.

    Upload Profile Picture

  2. Now select an Agent.

    Upload Profile Picture

  3. Click on the General Information tab. From the Identification section, mouse over the avatar/profile pic, and click Change.

    Upload Profile Picture

  4. Locate the picture you would like to upload and click Open.

    Upload Profile Picture

  5. The image is automatically resized to the correct dimensions and uploaded to the Admin Portal.

    Upload Profile Picture

  6. Click Update to save your changes.

    Upload Profile Picture