Bulletins are disabled from the IVRs page of the Admin Portal.

To disable a bulletin:

  1. Navigate to the IVRs page by selecting Configure > Inbound Voice > IVRs from the Navigation Panel located on the left side of the screen.

    Configure > Inbound Voice > IVRs

  2. Locate the entry with the activated bulletin.

    Active Bulletin

  3. From the Active Bulletin drop-down menu select None, then click Update to save your changes.

    Note: Bulletins that have been activated or deactivated for a queue from the Bulletins page will automatically be updated on the Queues page.

    Disable Bulletin