Use the Members tab to pull agents over from other teams. A list of all agents will be displayed, names that are grayed out are already members of the team currently highlighted.

Team Members

Place a checkmark next to any names you wish to bring over and click Update.

Note: When an agent is moved from one team to another, the agent will inherit all default settings from the new team with the exception of Security Roles and Permissions, those settings will remain unchanged.