AI Guardian is artificial intelligence cloud security platform that protects your email against attacks such as Extorsion, Ransomware, Credential phishing. Powered by natural language understanding (NLU), the AI Guardian detection engine analyzes in the real time thousands of signals across identity, behavior, language, and global threat data to catch attacks missed by solutions based on historical information of known threats.

AI Guardian Standard is targeting three primary types of threats:

  • Extortion - emails that threaten users with bad consequences unless they take a particular action
  • Ransomware - emails requesting ransom to reverse a certain action - locking out a user account, malware installed, etc.
  • Phishing - emails that contains links or redirecting to fake login pages of various services

If the inbound email falls in any of the mentioned categories, the message body will be marked with the specific wording.

  • Extortion and Ransomware:
    Potential threat warning - This email looks like could be threatening you with a potentially harmful action/fee - Be cautious clicking on any links/attachments, check the sender's email address, if you believe this to be legitimate, contact your IT team.
  • Phishing:
    Potential phishing warning -This email looks like it could trick you into sharing your credentials with a fake party. Please be cautious when clicking any links in this email or its attachments and check the sender's email address. If in doubt, contact your IT team.

Depending on the potential level of threat the tag can be colored in:

  • Red - high severity
  • Orange - medium severity
  • Yellow - low severity


Note: AI Guardian Standard will be enabled automatically in 2 weeks after it is available for your account. Notifications will be sent to the Account Owner and Account Contacts. It will be enabled for the accounts with Email Protection and Email Protection +DLP packages only. Read the Knowledge Base article Email Protection: Package Management to change your Email Protection plan. AI Guardian Premium will be available later.

If you don't want to enable the service for your account, navigate to HostPilot > Services -> Email Protection -> AI Guardian and click Disable. You can enable the service manually from this page later if needed.