This article applies to Web Hosting and Custom Email accounts only. For Exchange accounts, see the article How Do I Add A Domain Name.

Host Pilot Control Panel allows you to add domain names pointing to the IP address of your virtual server. On Windows 2008 platform you may request for additional IP address for your server via the Extended Services portal.

There is a concept of a root domain at Intermedia: root domains are those listed on Domain Names > Domains Manager page in Host Pilot Control Panel. One account can have up to 25 root domains and up to 25 custom sub-domains under a single root domain. Each root domain after the first one you add is chargeable.

The first root domain that you add is used to set up a mail server and is set as the default domain. The additional root domain names then become aliases to your default domain on your mail server. Read the Knowledge Base article on How Does Mail For Additional Domains Work? for more information.

To redirect HTTP requests for different domains to their appropriate directories (files), you need to include a redirect script. Read the Knowledge Base article on How Can I Host Multiple Websites On A Single Account? for more information.

Note: By adding domain names to Host Pilot Control Panel you also create DNS records on Intermedia name servers for that domain name: three additional domains are also registered automatically as system (i.e. non-editable) records www.domain.org, ftp.domain.org and mail.domain.org along with A, MX and TXT records required for proper web and mail servers functionality. If you want to remove or edit these records, please, contact Technical Support. However, if you use a 3rd-party DNS hosting, adding domain names to Host Pilot will not result in any DNS changes and is only needed for creating mailbox at those domains.

Note: If you host DNS records on Intermedia name servers, the DNS records for that domain will propagate within an hour, and the domain will begin to resolve to the IP address of your virtual server.

Please find below the instructions on:

Adding second-level domains

Second-level domains (e.g. domain.com) are added as root domains only. To add a second-level domain name:

  1. Log in to Host Pilot Control Panel and navigate to Domain Names > Add New domain
  2. On the Add New Domain page enter the domain name and click on Add Domain button
    Adding second-level domains

Also see a video on How To: Add a new domain.

Adding third-level domains

There are two ways to add third level domains (also known as sub-domains) to your account:

Option A (free). The free sub-domains at Intermedia are those that are registered underneath any one of the root domains. For example, if domain.com is one of the root domains, then thirdlevel.domain.org can be registered as a free third-level domain at Intermedia as well as fourthlevel.thirdlevel.domain.org. Up to 10 next and further level sub-domains can be registered under a single root domain, which brings the total number to 25.

To add a third-level domain to an existing root domain:

  1. Log in to Host Pilot Control Panel and navigate to Domain Names > Domains Manager.
  2. Click the domain name link for the root domain you want to add the third-level domain to.
    Adding third-level domains
  3. In the Resource Data (Points To) field, enter the needed resource under the Custom Records section.
  4. Enter the third-level domain name in the text box and click the corresponding Update Records button.
    Adding third-level domains (2)

Option B (additional charges). Only required if you want to send mails from addresses at a third-level domain. To add a third-level domain as a root domain:

  1. Log in to Host Pilot Control Panel and navigate to Domain Names > Add New Domain.
  2. Enter the entire third-level domain name in the text box and click the Add Domain button.
    Adding third-level domains (3)

Adding wildcard third-level domains

Wildcard domains are useful in situations such as when a user types stor.domain.org instead of the existing store.domain.org, they will be redirected to your domain.com website instead of getting the Page Not Found error. To add wildcard sub-domains under your root domain name:

  1. Log in to HostPilot Control Panel and navigate to Domain Names > Domains Manager.
  2. Select the domain you need to add records for.
  3. In the Domain field, type *.
    Adding wildcard third-level domains
  4. In the Resource Data (Points To) field, enter the IP address associated with your web server under the Custom Records section.
  5. Click the Update Records button. The following sub-domain will be created: *.domain.org
    Adding wildcard third-level domains (2)