Backup for Microsoft 365 provides customers with the ability to back up and restore Microsoft 365 Exchange, OneDrive, SharePoint, and Teams Groups to protect against loss of data due to accidental deletion, malicious action, or Microsoft service failure.

Microsoft provides limited support for data backup, retention policy, service customization. Backup for Microsoft 365, however, offers unlimited backup, lightning-fast search, and one-click restore of Microsoft 365 data include Exchange, SharePoint, OneDrive for Business, and Teams Groups.

Backup for Microsoft 365 allows administrators to select which users and objects to back up, allowing comprehensive cost management, and meeting unique backup needs.

Enabling Backup service for Microsoft 365

In order to enable the Backup for your Microsoft 365 account, log in to HostPilotĀ® Control Panel and navigate to Services > Office 365 > Backup > from the drop-down list select where to store the backup data > Enable Backup

Enable

Signing in and restoring access

After enabling the service, you can access the Backup portal by navigating to HostPilot > Services > Office 365 > Backup > Go to customer self-service portal.

Sign In

The link will take you to the Login page where you need to enter your Backup Admin credentials.

If you forgot your password, you can recover it from the login page.

The login is generic and has the following format: backupadmin@yourMicrosoftDomain.com

If you would like to grant other users access to the Backup portal, please contact Support.

Note: credentials for the new Backup user will be sent to the primary Administrator account and it will be the Administrator’s responsibility to provide the credentials to authorized users.

Overview

Overview

Once you are logged into the customer self-service portal, you will be presented with the Overview page, where you will be able to access account management options in the tabs labeled Alerts, Exchange, SharePoint, OneDrive for Business, Office 365 Groups, and Settings.

Alerts

The alerts page displays different events associated with the Backups. Some alerts marked as Critical indicate urgency. Alerts can be archived and marked as completed for easier management.

Alerts

To view more detail, you can expand the Alert by clicking the arrow:

Alerts2

Exchange

The Exchange tab provides a summary of all discovered mailboxes, resources, and public folders. Backed up enabled objects will be toggled as Enabled. To restore a mailbox, resource, or public folder, click on three dots under Actions and select the desired option:

Exchange

By clicking on an individual m mailbox, you may access the mailbox storage and select different folders & files for restoration. To restore a set of folders or files enable the checkmark for the file or folder you would like to restore and click Restore.

Exchange2

SharePoint

The SharePoint tab allows an administrator to enable and retore SharePoint site collections. To restore a SharePoint site, click on three dots under Actions, and select the Restore Full Site Collection:

SharePoint

By clicking the SharePoint site name, you may access the site collection contents and select specific folders for restoration. Selecting the checkbox that will indicate which folders you would like to restore. Once you have made your selections, click Restore to start the restoration process

SharePoint2

For more information please check Backup for Microsoft 365: Search And Restore SharePoint Data

OneDrive for Business

The OneDrive for Business tab allows an administrator to enable a backup or perform restoration for the contents of a OneDrive storage account. To restore the contents of a OneDrive account, click on three dots under Actions, and select the Restore Full Account:

OneDrive

By clicking the OneDrive profile name, you may access the storage contents and select specific files or folders for restoration. Selecting the checkbox will indicate which folders you would like to restore. Once you have your choice, click Restore to start the restoration process

OneDrive1

Settings

The Settings tab provides options to re-authorize the Office 365 tenant for backup, adjust backups configurations, and specify company and billing information.

Settings

Disabling Backup service

You can disable the Backup service from the HostPilot by navigating to Services > Office 365 > Backup > Disable Office Backup

Disable1

Disable2

After disabling the service, all Backup Administrators’ credentials will be deactivated.

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