Backup for Microsoft 365 service provides customers with the ability to back up and restore Microsoft 365 Exchange, OneDrive, SharePoint, and Teams Groups in order to protect against loss of data due to accidental deletion, malicious action, or Microsoft service failure.

While Microsoft provides a data backup solution it only offers limited scope, retention policy, a customer level-customization. Backup for Microsoft 365, however, offers unlimited backup, lightning-fast search, and one-click restore of Microsoft 365 data include Exchange, SharePoint, OneDrive for Business, and Teams Groups.

Backup for Microsoft 365 allows administrators to select which users and objects to back up, allowing comprehensive cost management, and meeting unique backup needs.

To enable Backup for Microsoft 365, please contact your Intermedia Account Executive.

Overview

To access the Backup for Microsoft 365 customer Self-Service Portal, please navigate to https://backup.intermedia.com and sign in with your Office 365 credentials.

Note: Your onboarding specialist or customer support will need to enable customer access before you are able to access the Self-Service Portal.

Overview

You will be presented with the Overview page for your account with management options tabs (Alerts, Exchange, SharePoint, and etc.).

Alerts

The alerts page displays different events associated with the Backups. Some alerts marked as Critical indicate the urgency. Alerts can be archived and marked as completed for easier management.

Alerts

It is possible to expand the Alert to view more information:

Alerts2

Exchange

The Exchange tab displays a summary of all discovered mailboxes, resources, and public folders. Backed up enabled objects will be toggled as Enabled. To restore a mailbox, resource, or public folder, click on three dots under Actions and select the desired option:

Exchange

By clicking on the mailbox, you may access the mailbox storage and select different folders for restoration. For that, enable the checkmarks for the folders you would like to restore and click Restore.

Exchange2

SharePoint

The SharePoint tab allows an administrator to enable and retore SharePoint site collections. To restore a SharePoint site, click on three dots under Actions, and select the Restore Full Site Collection:

SharePoint

By clicking the SharePoint site name, you may access the site collection contents and select specific folders for restoration. Select the checkbox that will indicate which folders you would like to restore. Once the choices click Restore to start the restoration process

SharePoint2

For more information please check Backup for Microsoft 365: Search And Restore SharePoint Data

OneDrive for Business

The OneDrive for Business tab allows enable and perform a backup/restoration of the OneDrive storage contents. site To Restore the OneDrive contents, click on three dots under Actions, and select the Restore Full Account:

OneDrive

By clicking the OneDrive profile name, you may access the storage contents and select specific files or folders for restoration. Select the checkbox that will indicate which folders you would like to restore. Once the choices click Restore to start the restoration process

OneDrive1

Settings

The Settings tab provides options to re-authorize the Office 365 tenant for backup, adjust backups configurations, and specify company and billing information.

Settings

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