Name: Enter a name for the Link In. The name assigned can refer to the information presented in the new call flow. For example, if the new call flow pertains to a Queue, you can name the Link In, Queue – Start.
Description: Enter a description for the Link In. The description can refer to the location the BF is being linked from.
For example, if you are linking to a Queue from the Main IVR, the name for the Link In can be From Main. The text entered for the Description will appear inside the BF shape placed in your application.