This article represents a new feature in Intermedia Unite desktop app – Onboarding list for new users.

Overview

The onboarding list is an in-app guide for new users. It will help users to understand the navigation in the app. The guide consists of videos and step-by-step instructions. You will:

  • know how to download the mobile app;
  • upload your profile picture;
  • set up voicemail PIN and greeting;
  • start your first chat;
  • make your first call;
  • start your first meeting;
  • join the live training session.

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Note: there are some requirements for the Onboarding list to appear in your desktop app:

  • you should be a new user. If you used earlier desktop versions, you are not supposed to be a new user;
  • Intermedia Unite desktop app language should be set to English US/GB.

You may use the arrow button on the upper right corner to narrow the Onboarding list window.

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Click on Start button to open the Onboarding list again.

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To turn off the Onboarding list, please click on No thanks in the lower right corner.

Important: if you turn off the Onboarding list by clicking on No thanks, there is no way to open the checklist again.

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FAQ

Q: What is it to be a new user?

A: You are a new user if you have never used previous desktop versions.

Q: I saw a checklist and it now disappears. Why?

A: If you didn't click No thanks and the list just disappeared, please restart the app so the list appears again.

Q: I accidentally closed the checklist by clicking on No thanks. How do I open it again?

A: Unfortunately, there is no way to open the checklist again if you turned it off. 

Q: I don't have a checklist. Why? 

A: There may be three reasons why you cannot see a checklist:

  1. You are not a new user, you used previous versions of Intermedia Unite desktop app.
  2. Your app language is not English US/GB.
  3. You turned off the checklist already.