Device Information - Logitech Webcams

The Logitech C270 and C920S are USB webcams that work excellent with Intermedia AnyMeeting on PC or Mac, and are available for sale through Intermedia.


This guide will cover the following information:

  1. Logitech Webcam Features
  2. Logitech Hardware Setup
  3. How To Set Up Intermedia AnyMeeting To Work With Logitech Webcams
  4. FAQ

 

Logitech Webcam Features

C270:

  • 720p resolution
  • 30 frames per second (fps)
  • 60-degree field of view
  • Fixed focus
  • Built-in mic
  • 5-foot USB-A cable
  • Fixed mounting clip
  • Plastic lens

C920S:

  • 1080p resolution
  • 30 fps
  • 78-degree field of view
  • Autofocus
  • Dual built-in stereo mics
  • 5-foot USB-A cable
  • Privacy shutter
  • Fixed mounting clip
  • Glass lens

 

Logitech Hardware Setup

Installation of the device on a PC or Mac is quick and easy.

Simply connect the USB-a cable into your PC/Mac.

  • There is no need to download any specific device drivers, for either of the Logitech webcams, to be recognized and installed on your computer.
  • While you aren't required to download any additional software, you are free to download and install the Logitech Camera software, for your specified device, directly from the Logitech support site: https://support.logi.com/hc/en-us/categories/360001764493-Webcams-and-Camera-Systems

Once your computer has notified you the device has been successfully installed, the device should be automatically detected by Intermedia AnyMeeting when you join a new meeting or webinar.

For additional information on your webcam, you can download the user guides directly from Logitech:

 

How to Set Up Intermedia AnyMeeting To Work With Logitech Webcams

When either of these webcams are set up on your computer, the next time you open Intermedia AnyMeeting and click the Webcam button, you should see a preview of the webcam video window immediately.  
If for some reason the webcam is not automatically selected in your meeting, you can click the elipses button and open the Audio & Video settings to select the correct webcam device from the dropdown.

 

FAQ

Q: My Webcam is not detected by computer.
A: If your camera isn't detected by your computer, please try the following:

  • Try a different USB port on your computer.

  • Make sure the camera isn't connected to a USB hub or docking station.

  • Make sure you're using the correct driver for your camera by selecting the Downloads tab on your product's support page.

  • If your camera is connected to a USB 3.0 port (usually has a blue plastic insert), try using a USB 2.0 port instead.

  • Try connecting the camera to a different computer.

    Note: If your camera isn't detected by a second computer, it may be defective.

 

Q: Improving image quality for the Webcam
A: To ensure the best image quality when using the webcam:

  • Connect your camera directly to a USB port or your computer — don't use a hub or docking station.

  • Make sure your USB 2.0 port is working normally; test another USB port on your computer.

  • Check that your system meets the recommended Dual Core CPU requirements.

  • Avoid multi-tasking while capturing video, as this requires a lot of CPU usage.

  • Improve the lighting conditions in the room.