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Name: Enter a name for Input Digits. Use a name that describes what action needs to be carried out (e.g. Input Digits).

Description: Enter a description for the action the caller needs to carry out. For example, if the caller needs to enter a 10-digit telephone number, the Description can be "Customer enters 10 digits for phone number". The text entered for the Description will appear inside the BF shape placed in your application.

Variable Name: Enter a name that describes the Variable (e.g. Phone Number).

Min. Tones: In the Min. Tones field, enter the minimum number of digits the caller has to input into the telephone keypad to advance through the call flow.

Max. Tones: In the Max. Tones field, enter the maximum number of digits the caller has to input into the telephone keypad to advance through the call flow.

Term. Tone: In the Term. Tone field, enter the termination (final) tone the caller has to input into the telephone; this triggers the IVR that the entry is done. For example, the caller must enter # from the telephone keypad after the first 10 digits of the telephone number have been dialed (e.g. 9056772807#). If no termination digit is used, the IVR will wait the specified time, in seconds, before moving on.

Exclude Term. Tone: Select the Exclude Term. Tone check box if you do not want a terminating (final) tone to be inputted.

Wait Timeout (seconds): This is the length of time, in seconds, the caller has to input the digits into the telephone keypad. If the digits are not entered into the keypad within the amount of time specified allotted time, the call will fail to transfer and a bad number message might be played. In the Wait Timeout (seconds) field enter a number for the waiting timeout.

Silence Timeout (seconds): This is the length of time, in seconds, the caller can refrain from inputting any digits into the telephone keypad. If the caller waits more than the specified number of seconds to start inputting the digits, the call will fail to transfer and a failure prompt message might be played. In the Silence Timeout (seconds) field enter a number for the Silence Timeout.

Max. Retries: This is the maximum number of times the caller has to correctly input the required digits to complete the call transfer. For example, if the maximum number of retries is three, the caller must correctly input a number in three tries. In the Max. Retries field, enter a number for maximum retries.