What is Azure SSO?

Azure Single Sign-On (SSO) feature allows customer's end-users to sign in to most Intermedia applications (Unite, SecuriSync, Intermedia AnyMeeting, Contact Center, OWA) using their Azure credentials. Lots of companies have Microsoft accounts and many services support the same features which basically lets employees use a single set of credentials to access all their applications enhancing overall security and usability. 

How to activate Azure SSO?

  1. A verified account contact has to call Support to get this feature enabled and will need to provide the tenant ID of the company's Azure account. If you do not know your tenant ID, you can follow the instructions from this article.
    Note: if you do not have Unite with Intermedia, some applications can be incompatible with the SSO feature.
  2. After Intermedia account & Azure tenant are linked by support, a new tab Identity Management will appear in Control Panel > Security Policies.
  3. The organization/account contacts can configure their SSO from within this new Identity Management tab:
    • They can enable or disable SSO for all users
    • They can create an exception list that will exclude users from using SSO, thus meaning they will have to use Intermedia credentials to sign in.

What is changing?

Users with SSO enabled will be redirected to Azure sign-in page on the second step of authentication (step 1 being entering the email address - we check whether this email has SSO enabled or not) where they will sign into their Azure account, upon successful sign-in, they will be signed into the Intermedia app. 

Why is it changing?

  1. Enhanced usability by allowing users to sign in to Azure & Intermedia services with a single set of credentials
  2. Enhanced security by applying Azure's security measures to Intermedia end-users
  3. A step towards user sync from Azure to Control Panel

What other products/services will be impacted as a result of the change?

Unite, Intermedia AnyMeeting, SecuriSync, Contact Center - as these will now be accessible using Azure credentials (if SSO enabled for that user)

In order to enable SSO navigate to Account > Security Policies > Identity Management > Enable SSO with Azure ID for all users.

enable SSO

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