You can use Outlook Express to access your Exchange account and receive mail. POP3, IMAP4 and SMTP protocols are supported. Before you configure Outlook Express, you need to check whether these protocols are enabled for your mailboxes. Read the Knowledge Base article on How Can I Connect To My Exchange Server Using POP Or IMAP? for more information.

How to connect Microsoft Outlook Express to the Exchange Server

Below you can find detailed instructions on how to connect Outlook Express mail client to Exchange Server. However, those instructions are generic and can be applied to any widely-used mail client (both desktop and handheld-based).

  1. In Outlook navigate to Tools > Accounts.
  2. Click Add button and choose Mail.
    • Display Name: your mailbox Display Name
    • Email address: your email address
    • My incoming server: choose POP or IMAP (recommended)
  3. Fill in the following information:
    • Incoming / Outgoing mail: server names for your account.
      Important: to protect your account information, we cannot publish your Server names in the public Knowledge Base. You can find this information on the HostPilotĀ® Control Panel > Home > Exchange servers and settings section.
    • Port: 587
  4. Click Next
  5. Fill in the following information:
    • Account name: Type your email address
    • Password: Type your mailbox password
  6. Click Next, then click Finish.
  7. Select the account and click Properties button.
  8. Switch to the Servers tab.
  9. In the Outgoing Mail Server check My server requires authentication
  10. Switch to the Advanced tab:
    • Check This server requires secure connection (SSL) underneath Outgoing mail 
    • Check This server requires secure connection (SSL) underneath Incoming mail

      Note: in MS Outlook 2007 for Outgoing server (SMTP) you must select TLS in the Use the following type of encrypted connection drop-down list.


  • POP3 provides dynamic access to the Exchange server but doesn't allow you to work with mail stored on the Exchange server. POP3 is a fast protocol, used mostly to download mail from the Exchange server to the local computer. After downloading a copy of a message, the message is deleted from the Exchange server by default, unless you configure your POP3 client to leave a copy of the downloaded message on the server.
  • IMAP4 keeps downloaded messages on the Exchange server. This allows you to work with mail on the Exchange server, use offline and remote storage of messages, manage profiles, and use common mailboxes. Read the Knowledge Base article on What Is IMAP? for more information.