This article applies to Web Hosting and Custom Email accounts only.

For more information on Exchange passwords read the Knowledge Base article on What Are Acceptable Mailbox Passwords?

There are a number of passwords on your Intermedia account aside from the Account Contact password which is used to log into HostPilotĀ® Control Panel. They are listed below.

  1. The FTP/Web User password is used to access your virtual server.
  2. The Module Password is used to administer Mailman Mailing List.
  3. The Web Statistics Password is used to access web statistics for your account.
  4. The Mailbox Password is used to access the Mailbox Content and to manage it's setting via My Services interface. There are two ways to change Mailbox Password: either from HostPilot > Mail Server > Mailboxes Manager or from My Services.
  5. The Database password is used to connect to the Database server. The password for the MSSQL login can be changed in HostPilot > MSSQL 2000/2005/2008 Server > Logins page. It can also be changed in SQL Management Studio. The password for MySQL login can be changed in HostPilot > MySQL Server > Logins page. Don't forget to update your scripts when you change these passwords.
  6. Linux only: The password of the user 'logadmin' (which is used to access Web/FTP server logs) can be changed from HostPilot > Web/FTP Server > Ftp Server > FTP Users.